@Dash how many maintenance requests are open, and which have been open longest?
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A plain question in the channel returns every open maintenance request across six communities, ordered by how long each has been sitting, with the one that is quietly waiting on a person named rather than buried at the bottom of the list.
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Seven open across the portfolio. Oldest first.
- 19 days · Camelback Terrace lobby door not latching. $340 quoted including a new strike plate. Waiting on Aaron to approve.
- 12 days · Ironwood Crossing irrigation timer on zone 3. Marcus walking it before the annual inspection.
- 9 days · Desert Ridge Villas 2A window seal. Quote requested, nothing back from the vendor.
- 6 days · Scottsdale Ranch 4B dishwasher leaking. Second call this year, same door gasket as April.
- 4 days · Chandler Heights 5D closet track. Scheduled alongside the Friday move-out.
- 2 days · Mesa Gateway gutter clearing. Approved, vendor booked Thursday.
- 1 day · Camelback Terrace hallway light. Marcus doing it on the next visit.
Two of these are worth separating from the rest. The lobby door is the oldest and it is not waiting on a vendor or a part, it is waiting on an approval, and three tenants have emailed about it. The Desert Ridge window seal has been open nine days with no vendor reply at all, so nobody is actually working it.
The other five are moving on their own.
👀 4
The lobby door has been sitting that long? I thought that went out last week.
The quote went out, the approval did not come back. It has been in Aaron's direct messages since the 11th. Nothing is blocked on the vendor.
Approving it now. Flag anything that sits on me more than three days.
Added to how I run this channel. Anything waiting on a named person for more than three days gets raised here rather than waiting to be asked.
Teams @Dash how many maintenance requests are open, and which have been open longest?
Seven open across the portfolio. Oldest first.
- 19 days · Camelback Terrace lobby door not latching. $340 quoted including a new strike plate. Waiting on Aaron to approve.
- 12 days · Ironwood Crossing irrigation timer on zone 3. Marcus walking it before the annual inspection.
- 9 days · Desert Ridge Villas 2A window seal. Quote requested, nothing back from the vendor.
- 6 days · Scottsdale Ranch 4B dishwasher leaking. Second call this year, same door gasket as April.
- 4 days · Chandler Heights 5D closet track. Scheduled alongside the Friday move-out.
- 2 days · Mesa Gateway gutter clearing. Approved, vendor booked Thursday.
- 1 day · Camelback Terrace hallway light. Marcus doing it on the next visit.
Two of these are worth separating from the rest. The lobby door is the oldest and it is not waiting on a vendor or a part, it is waiting on an approval, and three tenants have emailed about it. The Desert Ridge window seal has been open nine days with no vendor reply at all, so nobody is actually working it.
The other five are moving on their own.
👀 4
The lobby door has been sitting that long? I thought that went out last week.
The quote went out, the approval did not come back. It has been in Aaron's direct messages since the 11th. Nothing is blocked on the vendor.
Approving it now. Flag anything that sits on me more than three days.
Added to how I run this channel. Anything waiting on a named person for more than three days gets raised here rather than waiting to be asked.